NT-CC is a comprehensive prepaid customer care system. The objective of this system is as customer care facility to manage and help their prepaid subscriber services with easier way and powerful.

NT – CC Functionality can be seen in the following figure

Features:

• Subscriber Profiles
• Real time Subscriber Information
• Historical Subscriber Inquiry
• Voucher Services
• Services Provisioning
• Migration Prepaid to Postpaid
• Adjustment
• Trouble Escalation
• Comprehensive Report
• Customer Loyalty Program

Advantages:

• Support Multiple OS / Hardware Platforms
• Scalable
• Easy to maintain
• Parallel processes (Multithreading)
• High Speed Performance
• Flexible
• Rich content and more informative report
• Longer data availability on the system (depend on hardware configuration)
• Support problem escalation scheme

NT CC Application Screen Shot